Terms & Conditions

Last Updated: June 2026

Welcome to Bella Crystelle. By accessing our website and purchasing our products, you agree to be bound by the following Terms & Conditions.

  1. About Bella Crystelle

Bella Crystelle is a premium fashion accessories brand specializing in luxury handbags, crystal handbags, evening bags, and statement accessories.

  1. Product Information

We strive to display our products as accurately as possible. However:

Slight variations in color may occur due to screen settings and lighting.
Handmade or embellished products may have minor variations that make each piece unique.
Product dimensions are approximate and may vary slightly.

  1. Pricing
    All prices are displayed in Indian Rupees (INR).
    Prices are subject to change without prior notice.
    Bella Crystelle reserves the right to correct pricing errors at any time.
  2. Orders & Payments

We accept secure online payments through approved payment gateways.

An order is confirmed only after successful payment verification.

Bella Crystelle reserves the right to:

Cancel suspicious or fraudulent orders.
Refuse service to any customer violating these terms.
Limit quantities purchased per order.

  1. Shipping & Delivery
    Orders are generally processed within 1–3 business days.
    Delivery timelines may vary depending on location and courier service.
    Delays caused by weather conditions, strikes, courier issues, or unforeseen circumstances are beyond our control.
    Customers are responsible for providing accurate shipping details. Shipping policies typically specify processing times, delivery methods, and possible delays.
  2. Return & Exchange Policy

Due to the premium and delicate nature of our handbags:

Returns are accepted only for damaged, defective, or incorrect products.
Return requests must be submitted within 48 hours of delivery.
Unboxing video is mandatory for damage claims.
Products must be unused and in original packaging.

We reserve the right to reject returns that do not meet these conditions.

  1. Refund Policy

If a return is approved:

Refunds will be processed within 7–10 business days.
Refunds will be credited to the original payment method.
Shipping charges are non-refundable unless the error was on our side.

Return and refund policies should clearly state eligibility, timelines, and refund conditions.

  1. Cancellations
    Orders may be cancelled before dispatch.
    Once an order has been shipped, cancellation requests cannot be accepted.
  2. Intellectual Property

All content on the Bella Crystelle website, including:

Logo
Brand name
Product images
Designs
Graphics
Text

is the exclusive property of Bella Crystelle and may not be copied, reproduced, or used without written permission.

  1. Limitation of Liability

Bella Crystelle shall not be liable for:

Indirect or consequential damages.
Delays caused by third-party shipping partners.
Misuse, improper handling, or normal wear and tear of products.

  1. Privacy

Customer information is collected solely for order processing, communication, and improving customer experience.

We do not sell customer data to third parties.

  1. User Conduct

Users must not:

Use the website for unlawful purposes.
Attempt unauthorized access to website systems.
Copy or misuse website content.

  1. Changes to Terms

Bella Crystelle reserves the right to update these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of any revised terms.

  1. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Bella Crystelle
Email: hello@bellacrystelle.com
Phone: +91 90543 25010
Website: bellacrystelle.com